How do I place an order?
Message us via the 'contact' page on this website, drop us an email, or send a DM via Facebook. Whichever method you choose, we aim to respond within 24 hours.
How much notice do you need?
As much as possible! We can sometimes take on last minute orders but some dates, particularly for our celebration cakes, do get booked up months in advance. Three Bears Bakery is a small business and capacity is limited so if you have an event coming up and would like a cake then please don't delay getting in touch!
How do I pay?
We accept cash or online transfer. Payment is required in full upon collection, although some orders will require a deposit in advance.
Do you have a shop?
We don't, but you can often find us holding a stall at local events! Check the events calendar and pop along to see us if you'd like to try our bakes by the slice!
Do you take wholesale orders?
We do! Just drop us an email at email@example.com to discuss.
Can you cater for private events?
We would absolutely LOVE to supply you with a delicious cake table or treat crate for your event or celebration.....get in touch to find out more!
Do you accept orders for fondant cakes?
Nope - sorry!
Do you offer a delivery service?
Unfortunately not, all orders are to be collected from Hanley Castle, Worcestershire. The exception to this is our postal brownie service which can be delivered throughout the UK.
Can you make gluten-free cakes?
Unfortunately not at present, although this is something we are working on and hope to offer in the future!
Are your cakes suitable for those with a nut allergy?
All of our cakes are baked in the same kitchen, so could contain traces of nuts. Any products containing whole nuts will always be labelled as such.